Question 1

Is this like a shared ride service?

Accepted Answer

No. CoFare matches you with another rider before anyone calls a ride. In chat, you agree where to meet, decide who will call the ride in a rideshare app, ride together, and split the fare outside CoFare.

Question 2

What's the catch?

Accepted Answer

No subscription, ever. Passes are pay-as-you-go. Cancellations, no-shows, and no-matches cost you nothing. Passes start at $2.50 each. Your first match is on us, no card needed.

Question 3

How much can I actually save?

Accepted Answer

About half your usual fare. A $64 rideshare splits to $32 each, a $50 airport ride becomes $25. Surge nights, like concerts, conferences, game days, and holiday airports, are where CoFare shines because everyone heading the same direction at the same time means more matches.

Question 4

What if no one's going my way?

Accepted Answer

CoFare keeps searching and notifies you the moment a match shows up. If multiple potential matches are available for your posted trip, you can browse them and request a specific rider. You're going anyway, nothing to lose.

Question 5

What if our destinations are close but not exactly the same?

Accepted Answer

Close enough works. CoFare matches when both pickups AND destinations fall within about 2 miles of each other, and closer matches surface first. Same airport, same neighborhood, same campus, even if the exact addresses differ. You and your match coordinate the actual pickup and drop-off spots.

Question 6

How long does my posted trip stay active?

Accepted Answer

Until you match, cancel, or 24 hours after your scheduled departure time, whichever comes first. After that the trip is automatically marked expired.

Question 7

When does someone see my name and photo?

Accepted Answer

Never until you both agree to match. Before that, the other rider sees only your trip details, with no name, photo, or personal info. After matching, only your name + photo are shared. Phone numbers are never exchanged through CoFare.

Question 8

How does CoFare use my location?

Accepted Answer

GPS helps us confirm your ride actually happened, so your pass only counts when you really shared a ride, not on a cancellation or no-show. Tracking only runs during your trip window (roughly 30 minutes before your scheduled departure through the end of the ride) and turns itself off automatically. Your location is never shared with your match.

Question 9

How do you know my ride has actually been completed?

Accepted Answer

CoFare confirms each ride via the in-app 'Ride Complete' button, GPS during the trip window, or a time-based fallback if no signal is available, so passes never sit in limbo.

Question 10

Do passes expire?

Accepted Answer

Never. Your free pass from signup and any purchased passes are all valid forever.

Question 11

What happens if I cancel?

Accepted Answer

You can cancel a match (your trip stays active to find another rider) or cancel the entire trip anytime before the ride starts. Either way, your pass is only used when the ride actually completes, never on a cancellation.

Question 12

Who calls the ride, and who pays?

Accepted Answer

After matching, chat to agree on a pickup spot and decide who will call one ride. Split the fare however works for both of you. CoFare does not book rides or handle payments.

Question 13

What if I get a bad match?

Accepted Answer

Three options, no questions asked. Cancel if the match just isn't working out. The match ends and your pass is returned. You and that rider won't see each other in matches for 30 minutes, a small cool-off so neither of you gets stuck in a back-and-forth. Block to never see them again. They disappear from your future matches and you from theirs, and any active match with them cancels instantly. Report anything that feels unsafe. Tap Report in the chat menu and CoFare reviews every flag.

Question 14

Can I match with riders of a specific gender?

Accepted Answer

Yes. In your profile settings, set a gender preference (women only, men only, or no preference). It works both ways. If you set 'women only,' only women see you and you see only women.

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You're going anyway.Just pay half.

You're going anyway.
Just pay half.