CoFare Terms of Service

Effective Date: May 4, 2026 | Last Updated: May 4, 2026

These Terms of Service ("Terms") govern your access to and use of the CoFare mobile application (the "App"), the cofare.ai website (the "Site"), and any related services (collectively, the "Service"), provided by CoFare ("CoFare," "we," "us," or "our"). By creating an account, downloading the App, or using any part of the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. What CoFare Is (and Is Not)

1.1 CoFare Is a Peer-to-Peer Matching Platform

CoFare is a technology platform that helps people heading the same direction find each other so they can share a ride and split the fare with a third-party transportation service of their choice (such as Uber, Lyft, a taxi, or another ride-hailing service).

1.2 CoFare Is Not a Transportation Provider

CoFare does not, and is not in the business of:

• Providing, operating, scheduling, or arranging transportation
• Employing, contracting, supervising, training, monitoring, or controlling any driver or rider
• Owning, operating, leasing, insuring, or maintaining any vehicle
• Setting fares, processing payments between users, or handling any financial transaction between users
• Acting as a common carrier, transportation network company (TNC), taxi service, ride-hailing service, ride-sharing service, livery, or transportation broker
• Performing background checks, identity verification, criminal history checks, driving record reviews, or vehicle inspections of any user
• Issuing, verifying, or providing any insurance coverage of any kind

CoFare's role is limited to providing software that facilitates introductions between users. Any ride-sharing arrangement that occurs after a match is a private, voluntary arrangement directly between the matched users and the third-party transportation provider they choose. CoFare is not a party to that arrangement.

1.3 No Agency Relationship

No agency, employment, joint venture, partnership, fiduciary, or franchise relationship exists between CoFare and any user. Users have no authority to make any commitment or representation on behalf of CoFare.

2. Eligibility and Geographic Scope

• You must be at least 18 years old to create an account or use the Service.
• You must have the legal capacity to enter into a binding contract.
• You must not be prohibited from using the Service under any applicable law.
• You must not have been previously banned or suspended from the Service.
• The Service is currently available only to users physically located in the United States. By using the Service, you represent that you are accessing it from within the United States.

3. Your Account

• You agree to provide true, accurate, current, and complete information when creating your account, and to keep it up to date.
• You may not impersonate any person, use a false name, or misrepresent your identity, age, gender, or affiliation.
• You are responsible for all activity that occurs under your account, including any activity by people you allow to access your account or device.
• You must keep your account credentials confidential and notify us immediately at support@cofare.ai if you suspect unauthorized access.
• One account per person. Creating multiple accounts to evade suspension, manipulate ratings, or circumvent these Terms is prohibited.
• We may, at our sole discretion, refuse to register or suspend any account for any lawful reason.

4. How CoFare Works

4.1 Posting a Trip

You enter your starting point, destination, and scheduled departure time. The Service searches for other users in the same area heading in the same direction.

4.2 Matching

The Service surfaces potential matches based on factors including location proximity, destination compatibility, timing, and prior usage. You decide whether to send a match request to another user, and the other user decides whether to accept. Both users must agree before a match is confirmed.

4.3 Coordinating and Riding

After matching, you and your match coordinate via in-app chat, agree on a meeting point, and travel to that meeting point on your own. One of you books the ride through your preferred third-party transportation service. CoFare is not involved in booking or paying for the ride.

4.4 Splitting the Fare

You and your match split the cost of the third-party ride between yourselves using whatever payment method you choose (cash, Venmo, Cash App, Zelle, or another method). CoFare does not process, facilitate, mediate, or guarantee any payment between users. CoFare does not provide fare estimates and does not set or suggest the amount you should pay each other.

5. Passes and In-App Purchases

5.1 Passes

• Each user receives one (1) free pass upon creating an account. The free pass does not expire.
• Additional passes can be purchased through in-app purchases. Purchased passes do not expire.
• One pass per user per matched ride is consumed when the matched ride is completed. A ride is considered completed based on a combination of GPS signals, in-app confirmations, and time-based fallback rules.
• Passes have no cash value, are non-transferable, and cannot be exchanged, gifted, sold, or refunded for cash.
• Cancellations, no-shows, no-matches, and other situations where a ride does not occur do not consume a pass.
• Unused passes are forfeited if you delete your account or if your account is terminated.

5.2 GPS Verification of Ride Completion

The Service uses location signals to determine whether a matched ride occurred. While we make a good-faith effort to detect ride completion accurately, GPS and other location signals are inherently imprecise and can be affected by buildings, weather, device hardware, network conditions, or user actions. You acknowledge and accept that completion detection may occasionally produce incorrect results in either direction and that CoFare's determination of whether a ride was completed is final, subject only to the refund rights provided by Apple App Store or Google Play.

5.3 Pricing

Pass prices are displayed in the App before purchase. Prices may vary by country, region, or device. Apple and Google may automatically adjust prices for tax, foreign exchange, or local pricing rules. We may change pass prices at any time. Price changes do not retroactively affect previously purchased passes.

5.4 Refunds

All in-app purchases are processed by Apple App Store or Google Play. Refunds are governed by Apple's and Google's respective refund policies. CoFare does not directly process, approve, or deny refunds. If you have a refund request, contact Apple Support or Google Play Support. We may, at our sole discretion, restore lost passes or provide other accommodations in cases involving Service errors, but we are not obligated to do so.

5.5 Subscriptions

The Service does not currently offer subscriptions. If we add subscriptions in the future, separate auto-renewal and cancellation terms will apply, and your express consent will be required before any subscription is activated.

6. Cost-Sharing, Not Commercial Transport

CoFare is intended for non-commercial cost-sharing between individuals headed in the same direction. You agree that you will not use the Service to:

• Operate as an unlicensed taxi, livery, transportation network company, or commercial transportation service
• Profit from offering rides (the only money exchanged should be sharing the actual cost of the third-party ride)
• Solicit paying passengers in violation of applicable laws or regulations
• Conduct business as a transportation provider or driver-for-hire under any third-party platform's terms (including Uber, Lyft, or any similar service)

You are solely responsible for compliance with all federal, state, and local laws applicable to your use of the Service, including any laws relating to commercial transportation, vehicle insurance, driver licensing, and tax reporting.

7. User Conduct

When using the Service, you agree to:

• Treat all other users with respect and courtesy
• Provide accurate information about yourself, your trip, and your intentions
• Comply with all applicable laws, traffic regulations, and the terms of any third-party transportation service you use
• Carry valid identification when meeting another user
• Conduct yourself in a manner that does not threaten the safety or comfort of any other user

8. Prohibited Conduct

You agree NOT to:

• Harass, threaten, stalk, intimidate, or use the Service to facilitate violence or unwanted contact with any person
• Discriminate against any user on the basis of race, color, ethnicity, national origin, religion, sex, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic, except where law expressly permits a single-gender preference
• Use the Service while impaired by drugs or alcohol
• Share or distribute illegal, obscene, defamatory, or sexually explicit content through the Service
• Create fake profiles or impersonate any person
• Attempt to circumvent safety features, security measures, account suspensions, blocks, or rate limits
• Use the Service to solicit money, donations, business, or religious or political support, or to advertise or promote any product or service
• Spam other users with unwanted or unsolicited messages
• Reverse engineer, decompile, disassemble, scrape, automate, or otherwise extract data from the Service
• Use bots, automated scripts, or any non-human means to interact with the Service
• Interfere with or disrupt the operation of the Service or its infrastructure
• Probe, scan, or test for vulnerabilities except through a properly authorized program
• Use the Service to facilitate any illegal activity
• Attempt to access another user's account or data
• Collect or harvest personal information about other users for any purpose other than the immediate ride coordination
• Use trademarks, trade names, or branding belonging to CoFare or any third party in a confusing or deceptive way

Violation of any prohibited conduct may result in immediate suspension or permanent termination of your account, forfeiture of unused passes, and reporting to law enforcement where appropriate.

9. Safety

9.1 No Background Checks or Verification

CoFare does not perform background checks, criminal record checks, driving record checks, identity verification, vehicle inspections, or any other vetting of any user beyond basic account creation. The presence of any user on the Service does not constitute a recommendation, endorsement, vouching for, or guarantee of that user's character, fitness, identity, conduct, or trustworthiness. You are solely responsible for confirming the identity and suitability of anyone you choose to meet or ride with.

9.2 No Insurance from CoFare

CoFare does not provide any insurance coverage of any kind — no auto liability insurance, no personal injury coverage, no theft or property coverage, no medical coverage, and no protection against any other loss. The third-party transportation service you book (Uber, Lyft, taxi, etc.) provides its own driver and passenger insurance under its own terms, which you should review independently. Any coverage you may want for personal injury, property loss, medical expenses, or other risks is your responsibility to arrange.

9.3 Safety Features Are Conveniences, Not Guarantees

Features in the App that may relate to safety — including ride-completion detection, in-app reporting, blocking, ratings, and push notifications — are provided as conveniences, not safety guarantees. Push notifications can be delayed, lost, or blocked by your device or network. GPS may be inaccurate. Reports take time to review. You should not rely on the App as a safety tool. In any actual emergency, contact 911 or your local emergency services directly.

9.4 Recommended Practices

For your own safety, we recommend that you:

• Tell a trusted friend or family member where you are going and who you are meeting
• Meet in well-lit, public areas
• Verify the identity of your match before getting in any vehicle
• Trust your instincts and cancel without hesitation if something feels wrong
• Use the in-app block and report features for any concerning behavior
• Avoid sharing personal contact information, home address, or financial details with people you have just met

10. User Content

"User Content" means any content you submit through the Service, including profile information, photos, chat messages, ratings, reviews, and reports.

• You retain ownership of your User Content.
• You grant CoFare a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, modify, distribute, and process your User Content as necessary to operate, improve, and protect the Service.
• You represent and warrant that you have all rights necessary to grant this license, that your User Content is accurate, and that it does not violate any law or third-party right.
• We may, but are not obligated to, monitor, review, or remove User Content. We may remove any User Content at our sole discretion, with or without notice.
• Reports submitted to us about other users may be retained for safety and dispute-resolution purposes even if your account is later deleted.

11. Ratings, Reviews, and Reports

• After a matched ride, you and your match may rate each other and submit optional written feedback.
• Ratings should reflect your honest experience. Retaliatory, false, or manipulative ratings are prohibited.
• You may report another user for harassment, unsafe behavior, inappropriate conduct, spam, or other concerns.
• We review reports and may take action including warnings, suspensions, blocks, or permanent termination at our sole discretion.
• We may keep the substance of a report confidential from the reported user.

12. Blocking

You may block any user. After blocking:

• Neither of you will appear in the other's potential matches
• Any active match between you and the blocked user is canceled automatically
• You will not see each other's content in the App

Blocking another user is your decision and does not require any reason or justification.

13. Intellectual Property and DMCA

13.1 Our Intellectual Property

The Service, including its software, design, branding, name, logo, and all related intellectual property, is owned by CoFare or its licensors. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on the Service or any portion of it, except as expressly permitted by these Terms.

13.2 Limited License to You

Subject to your compliance with these Terms, CoFare grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on devices you own or control, solely for your personal, non-commercial use.

13.3 DMCA Notice

If you believe content on the Service infringes your copyright, send a written notice to support@cofare.ai with the following:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on the Service
• Your contact information (address, phone, email)
• A statement that you have a good-faith belief that the use is not authorized
• A statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized to act on behalf of the owner

We will respond in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512). Repeat infringers will have their accounts terminated.

14. Disclaimers of Warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.
• WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
• WE MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT ANY DATA WILL BE ACCURATE OR RELIABLE; THAT ANY MATCH WILL BE FOUND OR LEAD TO A COMPLETED RIDE; THAT ANY USER WILL BEHAVE AS REPRESENTED IN THEIR PROFILE; OR THAT DEFECTS WILL BE CORRECTED.
• WE MAKE NO WARRANTY ABOUT THE CHARACTER, CONDUCT, IDENTITY, FITNESS, RELIABILITY, OR SAFETY OF ANY USER OR ANY THIRD PARTY (INCLUDING ANY THIRD-PARTY TRANSPORTATION SERVICE OR DRIVER) WITH WHOM YOU INTERACT THROUGH OR AS A RESULT OF THE SERVICE.
• NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE OR FROM US, ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In those jurisdictions, our warranty obligations are limited to the maximum extent permitted by law.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• CoFare is not liable for the conduct, acts, or omissions of any user or any third party, whether online or offline. This includes but is not limited to: personal injury, death, sexual misconduct, assault, battery, harassment, theft, property damage, traffic accidents, emotional distress, financial loss, defamation, or any other harm arising from any interaction or arrangement between you and any other person, whether that interaction was initiated through the Service or not.
• CoFare is not liable for the acts or omissions of any third-party transportation service (such as Uber, Lyft, a taxi service, or any driver), or for any vehicle accident, route, fare, delay, cancellation, or service issue with such third-party services.
• CoFare shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, business interruption, or substitute goods or services, regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and regardless of whether we were advised of the possibility of such damages.
• CoFare's total aggregate liability to you arising out of or relating to these Terms or the Service, regardless of the cause of action, shall not exceed the greater of (a) one hundred U.S. dollars (US $100), or (b) the amount you paid to CoFare in the twelve (12) months immediately preceding the event giving rise to the claim.

The above limitations apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

16. Indemnification

You agree to defend, indemnify, and hold harmless CoFare, its officers, directors, employees, agents, contractors, licensors, and affiliates from and against all claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• Your access to or use of the Service
• Your interactions or arrangements with any other user, whether online or in person
• Your use of any third-party transportation service or any other service in connection with the Service
• Your User Content
• Your violation of these Terms or any applicable law or third-party right

We may, at our option, take exclusive control of any matter for which you owe us indemnification, in which case you agree to cooperate fully with our defense and not to settle any matter without our prior written consent.

17. Dispute Resolution and Arbitration

17.1 Informal Dispute Resolution

Before filing any arbitration or lawsuit, you and CoFare agree to first try to resolve the dispute informally. Send a written notice to support@cofare.ai describing the dispute. We will attempt in good faith to resolve it within 60 days.

17.2 Mandatory Individual Arbitration

Except as provided in Section 17.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") that is not resolved informally must be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will take place in Los Angeles County, California; or, at your election, in your county of residence; or by telephonic or videoconference hearing. Judgment on the arbitration award may be entered in any court of competent jurisdiction. CoFare will pay all AAA filing, administration, and arbitrator fees for any consumer arbitration brought by you, in accordance with the AAA's consumer fee schedule.

17.3 Class Action Waiver

YOU AND COFARE EACH AGREE THAT ANY DISPUTE WILL BE BROUGHT IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

If a court determines that this class action waiver is unenforceable as to a particular claim or remedy, then that claim or remedy (and only that claim or remedy) will be severed and may proceed in court. The remainder of this arbitration agreement remains in effect.

17.4 Exceptions

• Either party may bring an individual claim in small claims court if it qualifies under that court's rules.
• Either party may seek injunctive or equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual property rights.

17.5 Right to Opt Out

You may opt out of Sections 17.2 (Mandatory Individual Arbitration) and 17.3 (Class Action Waiver) by sending written notice to support@cofare.ai within 30 days of first accepting these Terms. The notice must include your full name, account email, and a clear statement that you wish to opt out. If you opt out, you and CoFare agree to submit to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California, for any Dispute. Opting out does not affect any other provision of these Terms.

17.6 One-Year Limitations Period

You agree that any claim or cause of action arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim or cause of action accrued, or it is permanently barred. This shorter limitations period does not apply where prohibited by law.

17.7 Governing Law

These Terms and any Dispute are governed by the laws of the State of California, without regard to its conflict-of-law principles, except that the Federal Arbitration Act governs the enforceability of the arbitration provisions.

18. Account Suspension and Termination

18.1 By You

You may stop using the Service at any time. You may delete your account from within the App via Settings → Delete Account. Account deletion is permanent. Unused passes are forfeited on deletion.

18.2 By Us

We may suspend, restrict, or terminate your account, with or without notice, at our sole discretion, including for:

• Violation of these Terms
• Reports of unsafe, illegal, harmful, or threatening conduct
• Suspected fraud, abuse, or attempted circumvention
• Inactivity for an extended period
• Discontinuation of the Service in your area or in general
• Any other lawful business reason

Termination does not entitle you to a refund of any unused passes or any other compensation, except as required by law or by Apple's or Google's refund policies.

18.3 Appeals

If you believe your account was suspended or terminated in error, you may contact support@cofare.ai to request review. We will respond in a reasonable time but reserve the right to make the final decision.

18.4 Survival

The following sections survive termination: 1.2 (CoFare is not a transportation provider), 5.4 (Refunds), 9 (Safety, including no insurance), 10 (User Content license), 13 (Intellectual property), 14 (Warranty disclaimers), 15 (Limitation of liability), 16 (Indemnification), 17 (Arbitration), 19 (Apple terms), 20 (Google terms), and any other provision that by its nature should survive.

19. Apple App Store Terms (iOS Users)

If you use the App on an iOS device, you acknowledge and agree that:

• These Terms are concluded between you and CoFare only, and not with Apple Inc. ("Apple").
• CoFare, not Apple, is solely responsible for the App and its content.
• The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, in accordance with the Usage Rules set forth in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide any maintenance or support services for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be CoFare's sole responsibility.
• CoFare, not Apple, is responsible for addressing any claim by you or a third party relating to the App, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims under consumer protection or similar legislation.
• If a third party claims that the App or your possession or use of the App infringes that third party's intellectual property rights, CoFare (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• You represent that (a) you are not located in a country that is subject to a US Government embargo or that has been designated by the US Government as a "terrorist supporting" country; and (b) you are not listed on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• You must comply with all applicable third-party terms when using the App, including the Apple App Store Terms of Service.

20. Google Play Terms (Android Users)

If you use the App on an Android device, you acknowledge that the App is distributed through Google Play and is subject to the Google Play Terms of Service. CoFare, not Google, is solely responsible for the App. Refunds for in-app purchases on Google Play are governed by Google's refund policy.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the App or by email at least 30 days before the changes take effect. Changes to Section 17 (Dispute Resolution and Arbitration) will only apply to claims arising after the effective date, and you may opt out of the new arbitration provisions within 30 days of the change. The "Last Updated" date above shows when the most recent revision took effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

22. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government actions, internet or telecommunications outages, supplier failures, or labor disputes.

23. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and any additional terms we incorporate by reference, are the entire agreement between you and CoFare regarding the Service and supersede any prior agreements.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
• No Waiver: Our failure to enforce any provision is not a waiver of that or any other provision.
• Assignment: You may not assign or transfer these Terms or any rights under them, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely. Any attempted assignment in violation of this section is void.
• Notices: We may give notices to you by posting in the App, sending email to your account email, or by push notification. You may give notices to us at support@cofare.ai.
• No Third-Party Beneficiaries: Except for Apple under Section 19, these Terms do not create any third-party beneficiary rights.
• Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.
• Export Compliance: You may not use, export, or re-export the Service in violation of US export laws or other applicable laws.

24. Contact

If you have questions about these Terms:

• Email: support@cofare.ai
• Website: cofare.ai